Dear Natalia Deryabina,
Thank you for your email.
The refund doesn't include the postage paid for us to ship the item to yourself, as we still incurred costs for sending the item.
If you require further information please do not hesitate to contact Customer Service.
Kind Regards
Samantha Customer service
-----Original Message----- Приняли 2 заказа,собрали,пришили мои буквы,передали в DHL,прислали номера track.Через 2 дня получила отказ и возврат денег- доставка.
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